The Complete Pre-Purchase and Post-Purchase Customer Experience
Provide your customers with product-aware AI website assistant, smart product pages, and unified customer support page. Analyze interactions, boost satisfaction, lower support costs, and drive sales.
ScalePX is an all-in-one AI-powered platform designed to revolutionize product support and customer engagement for businesses selling both online and in-store.
How does the Clue AI Website Assistant work?
Clue AI uses artificial intelligence to detect the product a customer is viewing and provides instant, product-aware responses to their questions in real-time, 24/7.
What are QuickPage QR product guides?
QuickPage QR product guides allow customers to scan a QR code on your product to access digital manuals, AI-Powered instant support chatbot, tutorials, app and external link promotion, upselling opportunities, and FAQs instantly from any device.
How does ScalePX help reduce support costs?
By providing AI-powered assistance, self-service options, and digital manuals, ScalePX reduces the need for human intervention in customer support.
Can ScalePX help increase sales?
Yes, ScalePX offers to discover who your customers are, and provide intelligent upselling opportunities based on customer behavior and product interactions, helping to boost sales and conversions.
How does the Analytics Engine benefit my business?
The Analytics Engine provides valuable insights into customer engagement, helping you improve product experiences, optimize marketing, and identify new revenue channels.
Is ScalePX suitable for businesses with international customers?
Absolutely! ScalePX offers multilingual support, making it easier for global customers to understand your products and access support.
How does ScalePX improve customer loyalty?
By discovering who your customers are, providing personalized experiences, instant support, and seamless engagement across all touchpoints, ScalePX helps build lasting customer relationships.
Can I update product information easily with ScalePX?
Yes, ScalePX allows you to push real-time updates to digital manuals and support content, ensuring customers always have the latest information.
Can QuickPage content be unified with the help center?
Yes, ScalePX seamlessly integrates QR product guide content with the help center. This unified approach ensures consistency across all support channels, allowing customers to access the same up-to-date information whether they're scanning a QuickPage on a product or browsing the online help center.
The ScalePX vision
Purpose-built solution for seamless product experiences
Where else can you get to improve customer support,streamline product instructions, increase satisfaction, reduce support costs, boost brand loyalty, drive more sales, all in one easy-to-use platform?
Everything you need to transform your product support starts with
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