Powerful insights with a unified dashboard, predictive analytics, and customer behavior tracking to help businesses optimize performance and drive growth
Provides an at-a-glance summary of all data
Provides a comprehensive breakdown of customer interactions, revealing key insights to optimize business strategies and improve product performance
Gain a clear understanding of how customers interact with your product pages and support features. Track clicks, time spent on pages, and frequently asked questions to uncover patterns and optimize the user experience.
Visualize how customers navigate through your digital support tools with heatmaps, showing the most viewed sections and areas of interaction to optimize content placement and design.
Segment your customer base by behavior, location, or purchasing patterns, allowing you to tailor your marketing and support efforts for better engagement and conversions.
Harness the full power of your customer data by connecting insights from every ScalePX product. The Analytics Engine seamlessly integrates with Clue AI, QuickGuide, and Help Center, providing a complete picture of your customers
Turn your data into powerful strategies with the Analytics Engine’s actionable insights. Whether it’s optimizing customer support or identifying new sales opportunities, ScalePX empowers businesses to grow smarter
Optimize customer support with data from customer interactions to continuously improve your product guides, Clue AI responses, and Help Center resources, reducing support tickets and enhancing satisfaction
Drive sales and upselling by leveraging product engagement data to identify upselling opportunities, recommend products based on browsing behavior, and increase conversion rates through personalized recommendations
Refine marketing campaigns by utilizing detailed user behavior analytics and customer segmentation to fine-tune your marketing efforts, improving email outreach, retargeting strategies, and overall engagement with your brand
Uncover customer behavior and make informed decisions to drive growth
Track how customers interact with your product pages, AI chatbot, and Help Center, understanding which touchpoints drive the most value.
Understand which upsell recommendations lead to conversions, allowing you to fine-tune your product recommendations and boost sales.
Discover which products get the most attention and which features users are searching for, helping you refine your offerings and support.
Collect feedback directly from customer interactions, providing real-time insights on how to improve both your products and the customer experience.
Analyze Clue AI’s effectiveness, from the most common questions asked to response accuracy, enabling continuous improvement of AI-driven support.
Monitor how customers engage with email sign-ups and campaigns initiated through ScalePX, refining your communication strategy for better results.
Measure Help Center usage to determine which articles or FAQs are most helpful and identify gaps where more information may be needed.
Everything you need to transform your product support starts with
