Privacy Policy

At ScalePX, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services. By accessing or using ScalePX, you agree to this Privacy Policy. If you do not agree with the terms, please do not use our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you create an account, subscribe to our services, or interact with our platform, we may collect personal information such as:

• Name

• Email address

• Company information

• Billing information (credit card details, billing address)

• Contact preferences

b. Non-Personal Information

We also collect non-personal information, including but not limited to:

• Browser type

• IP address

• Device information

• Referring website

• Pages you visited on our platform

• Time spent on the platform

• Cookies and tracking data

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our services: This includes processing your transactions, managing your account, and offering customer support.

• To improve our platform: We use analytics to understand how users interact with our services, allowing us to enhance functionality and user experience.

• To communicate with you: We may send you service-related emails, updates, marketing communications, or responses to inquiries.

• To process payments: Your billing information is used to process and manage payments securely.

• To comply with legal obligations: We may use your information to comply with applicable laws, regulations, or legal processes.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information with third parties in the following situations:

a. Service Providers

We may share your information with third-party vendors and service providers that assist us in operating the platform, processing payments, providing customer service, or conducting data analytics.

b. Legal Compliance

We may disclose your information when required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or government regulations.

c. Business Transfers

In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our platform and hold certain information. Cookies help us improve your experience by storing user preferences and providing analytics. You can choose to disable cookies through your browser settings, but this may affect the functionality of our services.

5. Data Security

We take the security of your personal information seriously and implement reasonable technical, administrative, and physical measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy. We may also retain your information to comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

a. Access and Correction

You have the right to access and request a copy of your personal information. You can also request the correction of any inaccuracies in your data.

b. Deletion

You can request the deletion of your personal information, subject to certain exceptions (such as fulfilling legal obligations).

c. Data Portability

You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

d. Opt-Out of Marketing Communications

You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails or by contacting us directly.

e. Restrict Processing

You can request that we restrict the processing of your personal information under certain circumstances, such as when you contest the accuracy of the data.

8. Third-Party Links

Our platform may contain links to third-party websites, products, or services. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without proper consent, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or through the platform. Your continued use of the platform after such updates constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

Email: support@scalepx.com

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