Create Engagement
Revolutionize how users interact with your products with our AI-powered Clue AI and interactive product guides that ensure customers effortlessly discover and master features, turning confusion into confidence.
Boost Satisfaction
Delight customers at every touchpoint with instant, personalized support and seamless product experiences. ScalePX helps you exceed expectations, fostering loyalty and positive word-of-mouth.
Drive More Growth
Turn insights into action with our platform that analyzes user behavior and feedback in real-time, enabling data-driven decisions that enhance products, identify upsell opportunities, and fuel sustainable business expansion.
ScalePX Products
AI-Powered Support
Leverage advanced AI to provide instant, context-aware customer support 24/7, reducing response times and improving customer satisfaction.
Seamless Integration
Easily integrate Clue AI into your website or app, ensuring a cohesive user experience that aligns with your brand identity.
Continuous Learning
Clue AI evolves with your business, learning from interactions to provide increasingly accurate and relevant support over time.
Instant Access
Enable customers to access digital manuals, tutorials, and FAQs instantly by scanning a QR code on your product packaging.
Real-Time Updates
Push updates to your product instructions in real-time, ensuring customers always have the most up-to-date information at their fingertips.
Enhanced Engagement
Transform static manuals into interactive experiences, increasing customer engagement and reducing support inquiries.
Centralized Knowledge Base
Create a comprehensive, easily navigable repository for all your product information, FAQs, and support resources.
Customizable Interface
Customize the Help Center's look and feel to match your brand, ensuring a consistent experience across all customer touchpoints.
Analytics-Driven Optimization
Gain insights from user behavior to continuously improve your Help Center's effectiveness and user experience.
ScalePX Use Cases
Increase Sales
Streamline customer support for online stores, reducing cart abandonment and increasing sales through instant, personalized assistance.
Optimize Support Efficiency
Transform complex support into an intuitive, self-service experience, dramatically reducing support ticket volume and costs.
Improve Product Adoption
Ensure smooth product launches with comprehensive digital manuals and real-time support, minimizing early-stage customer frustration.
Facilitate Market Expansion
Overcome language barriers and provide localized support effortlessly, facilitating seamless expansion into international markets.
Drive Engagement
Blend digital and physical shopping experiences by offering instant product information and support through in-store QR codes.
Drive Data-Informed Decisions
Gather valuable data on product usage and common issues, informing product development and marketing strategies for continuous improvement.
Deliver the complete PX
Pre-purchase
AI-Powered, Product-Aware Support
Our intelligent chatbot understands context, like the product your customer is viewing, providing instant, accurate answers to product queries 24/7, reducing support tickets and enhancing customer satisfaction.
post-purchase
Interactive Product Guides
Create digital product instructions that provide your users with accessible, multilingual manuals, AI-Powered answers to their questions, email collection and upselling opportunities, all in one place.
for business growth
Real-Time Analytics and Feedback
Gain actionable insights from user interactions, identify trends, and make data-driven decisions to improve products and target upsell opportunities effectively.
Frequently asked questions
Have other questions? Get in touch with our team via team@scalepx.com
ScalePX is an all-in-one platform designed to revolutionize product support and customer engagement for businesses selling both online and in-store.
ScalePX offers SmartAssist website assistant, QR Product Instructions, an all-in-one Help Center, real-time chat support, and insightful analytics.
ScalePX enhances customer experiences, reduces support costs, drives growth, and helps build lasting customer relationships while scaling effortlessly.
Clue AI is an AI-powered tool that provides instant, context-aware responses to customer questions in real-time, based on the product they're viewing.
Customers can scan a QR code on your product to instantly access digital manuals, tutorials, and FAQs from any location or device.
Yes, ScalePX allows you to push real-time updates to digital manuals, ensuring users always have the latest information.
Yes, ScalePX offers multilingual support, making it easier for global customers to understand your products.
By providing 24/7 automated assistance and empowering customers to find answers independently, ScalePX minimizes the need for human intervention in customer support.
ScalePX is designed to work seamlessly with various e-commerce platforms and customer relationship management systems. Contact us for specific integration details.
ScalePX's digital manuals are designed with accessibility in mind, ensuring that users with disabilities can engage with the content seamlessly.
ScalePX is ideal for businesses of all sizes that sell products online or in-store and want to enhance their customer support and engagement.
ScalePX incorporates feedback loops within its platform, allowing you to gather and analyze customer opinions to improve your products and services.
Yes, ScalePX prioritizes data security and complies with industry-standard security protocols to protect your business and customer information.
ScalePX provides opportunities for upselling related products through QR codes and the SmartAssist website assistant.
Yes, the Help Center can be fully integrated with your brand and tailored to include your specific product FAQs, troubleshooting guides, and tutorials.
We offer demos and trial periods for businesses interested in experiencing the full capabilities of ScalePX. Contact our sales team for more information.
Implementation time varies depending on your specific needs, but our team works efficiently to get you up and running as quickly as possible.
Absolutely! We provide dedicated support to ensure you can maximize the benefits of ScalePX for your business.
We offer flexible pricing plans based on your business size and needs. Contact our sales team for a personalized quote that fits your requirements.
ScalePX is designed to accommodate diverse product catalogs. It can manage multiple product lines, variations, and even complex product ecosystems, ensuring that customers receive accurate information for each specific item.
We pride ourselves on maintaining a 99.9% uptime for our services. Our robust infrastructure ensures that your customer support and engagement tools are available when you need them most.
Absolutely! ScalePX offers extensive customization options. You can tailor the user interface, color schemes, and branding elements to seamlessly integrate with your company's visual identity across all touchpoints.
Our onboarding process is comprehensive yet efficient. It typically includes:
1) Initial consultation to understand your needs
2) Platform setup and configuration
3) Data migration (if necessary)
4) Training sessions for your team
5) A soft launch period with close support
6) Full deployment with ongoing assistance
Yes, ScalePX is flexible enough to accommodate seasonal products and limited-time offerings. You can easily add, modify, or archive product information as needed, ensuring your customers always have access to the most current details.
Yes, ScalePX can integrate with most customer loyalty programs. This integration allows you to provide personalized support experiences based on customer status, and even offer exclusive content or support options to your most valued customers.
