ScalePX Products for Marketing Teams
Boost Conversions Effortlessly
Enhance website engagement and drive conversions with an intelligent assistant that offers personalized product recommendations and answers customer queries in real-time.
24/7 Virtual Marketing
Provide round-the-clock support to your customers, answering queries and guiding purchasing decisions in real-time.
Create Personalized Engagement
Create personalized customer experiences by leveraging AI to understand and respond to individual user needs and preferences.
Gather Customer Insights
Harness the power of comprehensive analytics to gain deep insights into customer behavior and preferences.
Track Marketing Performance
Track and optimize your marketing campaigns with real-time performance metrics and engagement data.
Drive Data-Driven Decisions
Make informed marketing decisions based on actionable insights derived from user interactions and content engagement.
24/7 AI Support Assistant
Your customers have questions about the product? They can just ask, and the AI Assistant will answer them instantly.
Engaging Interactive Products
Improve customer experience with scannable QR codes that provide immediate access to product information, tutorials, and support.
Digital Content Gateway
Transform physical products into interactive marketing channels, enabling instant access to digital manuals and personalized content.
SEO-Optimized Knowledge Base
Centralize product information in a searchable, SEO-friendly format that improves organic discoverability and attracts potential customers.
Content Marketing Powerhouse
Develop a robust content marketing strategy by creating valuable, educational resources that establish your brand as an industry authority.
Customer Education Hub
Empower customers with a comprehensive self-service platform, reducing support costs while improving satisfaction and loyalty.
ScalePX Use Cases
Amplify Product Launches
Boost new product launches with QR-enabled packaging that provides instant access to detailed information, tutorials, and promotional offers.
Map Customer Journeys
Utilize the Analytics Engine to track and optimize every touchpoint in the customer journey, from initial engagement to post-purchase support.
Personalize... Always
Leverage SmartAssist to deliver tailored product recommendations and content based on real-time customer behavior and preferences.
Distribute Content Easily
Transform your Help Center into a powerful content marketing platform, improving SEO and establishing thought leadership in your industry.
Create Feedback Loops
Implement QR Product Pages and analytics to gather continuous customer feedback, enabling rapid iteration and improvement of products and marketing strategies.
Unify Customer Support Resources
Seamlessly connect online and offline experiences using QR codes and SmartAssist, creating a cohesive brand experience across all channels.
Deliver the complete PX
Pre-purchase
AI-Powered, Product-Aware Support
Our intelligent chatbot understands context, like the product your customer is viewing, providing instant, accurate answers to product queries 24/7, reducing support tickets and enhancing customer satisfaction.
post-purchase
Interactive Product Guides
Create digital product instructions that provide your users with accessible, multilingual manuals, AI-Powered answers to their questions, email collection and upselling opportunities, all in one place.
for business growth
Real-Time Analytics and Feedback
Gain actionable insights from user interactions, identify trends, and make data-driven decisions to improve products and target upsell opportunities effectively.
Frequently asked questions
Have other questions? Get in touch with our team via team@scalepx.com
ScalePX is an all-in-one platform designed to revolutionize product support and customer engagement for businesses selling both online and in-store.
ScalePX offers SmartAssist website assistant, QR Product Instructions, an all-in-one Help Center, real-time chat support, and insightful analytics.
ScalePX enhances customer experiences, reduces support costs, drives growth, and helps build lasting customer relationships while scaling effortlessly.
Clue AI is an AI-powered tool that provides instant, context-aware responses to customer questions in real-time, based on the product they're viewing.
Customers can scan a QR code on your product to instantly access digital manuals, tutorials, and FAQs from any location or device.
Yes, ScalePX allows you to push real-time updates to digital manuals, ensuring users always have the latest information.
Yes, ScalePX offers multilingual support, making it easier for global customers to understand your products.
By providing 24/7 automated assistance and empowering customers to find answers independently, ScalePX minimizes the need for human intervention in customer support.
ScalePX is designed to work seamlessly with various e-commerce platforms and customer relationship management systems. Contact us for specific integration details.
ScalePX's digital manuals are designed with accessibility in mind, ensuring that users with disabilities can engage with the content seamlessly.
ScalePX is ideal for businesses of all sizes that sell products online or in-store and want to enhance their customer support and engagement.
ScalePX incorporates feedback loops within its platform, allowing you to gather and analyze customer opinions to improve your products and services.
Yes, ScalePX prioritizes data security and complies with industry-standard security protocols to protect your business and customer information.
ScalePX provides opportunities for upselling related products through QR codes and the SmartAssist website assistant.
Yes, the Help Center can be fully integrated with your brand and tailored to include your specific product FAQs, troubleshooting guides, and tutorials.
We offer demos and trial periods for businesses interested in experiencing the full capabilities of ScalePX. Contact our sales team for more information.
Implementation time varies depending on your specific needs, but our team works efficiently to get you up and running as quickly as possible.
Absolutely! We provide dedicated support to ensure you can maximize the benefits of ScalePX for your business.
We offer flexible pricing plans based on your business size and needs. Contact our sales team for a personalized quote that fits your requirements.
ScalePX is designed to accommodate diverse product catalogs. It can manage multiple product lines, variations, and even complex product ecosystems, ensuring that customers receive accurate information for each specific item.
We pride ourselves on maintaining a 99.9% uptime for our services. Our robust infrastructure ensures that your customer support and engagement tools are available when you need them most.
Absolutely! ScalePX offers extensive customization options. You can tailor the user interface, color schemes, and branding elements to seamlessly integrate with your company's visual identity across all touchpoints.
Our onboarding process is comprehensive yet efficient. It typically includes:
1) Initial consultation to understand your needs
2) Platform setup and configuration
3) Data migration (if necessary)
4) Training sessions for your team
5) A soft launch period with close support
6) Full deployment with ongoing assistance
Yes, ScalePX is flexible enough to accommodate seasonal products and limited-time offerings. You can easily add, modify, or archive product information as needed, ensuring your customers always have access to the most current details.
Yes, ScalePX can integrate with most customer loyalty programs. This integration allows you to provide personalized support experiences based on customer status, and even offer exclusive content or support options to your most valued customers.
