Maximize engagement with smart, accessible support tools.
Make product usage simple with clear, step-by-step guides available in multiple languages, ensuring global accessibility.
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Provide instant, round-the-clock support with AI that answers customer questions and solves problems in real-time.
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Customers can scan QR codes to access instructions, tutorials, and support, while businesses can gather valuable customer insights for marketing.
Integrated features like product recommendations and exclusive offers increase sales directly from the same instruction platform.
Talk to SalesEnsure your product documentation meets global accessibility standards and regulatory requirements, with built-in support for screen readers and more.
Talk to SalesExplore our full suite of interactive, AI-powered tools designed to simplify product support. From multilingual manuals to 24/7 assistance and engagement-driven features, our solutions empower your business to boost customer satisfaction, drive sales, and meet global compliance standards
Make product understanding simple and engaging. Offer your customers step-by-step instructions, detailed tutorials, and visual aids like videos and images to guide them through product usage, assembly, or troubleshooting. These interactive guides reduce support tickets and empower users to solve problems on their own.
Empower customers with clear, guided instructions.
Provide easy-to-follow instructions that reduce the need for live support, increasing customer satisfaction and decreasing support costs.
Instant answers to product-related questions 24/7.
By integrating AI, customers get immediate help, reducing wait times, enhancing user experience, and building trust.
Scan for instant product support and upsell opportunities. QR codes not only lead customers to support resources but also present relevant product upgrades or accessories, driving revenue growth.
Capture user insights to improve products and services. Integrated feedback loops allow businesses to gather real-time data on customer pain points, helping refine offerings and increase loyalty.
Track engagement, identify patterns, and improve support strategies. Understand customer behavior through interaction data and improve marketing and product strategies based on insights.
Convert support interactions into marketing opportunities. Capture customer emails to send personalized promotions, product recommendations, and future engagement, fostering long-term customer relationships.
Directly showcase related products based on user activity. Leverage AI and customer data to recommend complementary products or higher-end versions, boosting average order value.
Reach global audiences with seamless language options. Provide support in multiple languages, broadening your customer base and improving accessibility for international markets.
Always-on assistance for immediate answers. Leverage our AI assistant to offer real-time, 24/7 product support. Customers can ask questions directly and get instant solutions, reducing the need for human customer service intervention and boosting satisfaction.
Instant access, anywhere. Allow customers to scan a QR code on your product to access a digital manual packed with information, AI Support, tutorials, FAQs, and much more. This feature ensures users can always find the information they need, while also giving you opportunities to upsell other products or services directly from the manual.
Customers can scan the QR code to immediately access comprehensive product instructions, tutorials, AI Support, and troubleshooting guides, eliminating the need for printed manuals and improving convenience.
Easily update and enhance product instructions digitally, ensuring customers always receive the latest information without needing to reprint or distribute physical manuals.
The QR code serves as a gateway for upselling related products, capturing customer feedback, and offering personalized experiences to improve satisfaction and boost sales.
Instant, digital access to instructions.
Expand globally with ease. Tailor your product instructions for different regions with multilingual support. ScalePX automatically translates and double-checks manuals into various languages with human-quality reviews, ensuring accuracy and cultural relevance, while also meeting regulatory standards for global markets.
Deliver clear, culturally adapted product instructions in multiple languages, ensuring a seamless experience for customers worldwide.
AI-powered translations combined with human review for accuracy, ensuring every manual is precise and understandable in any language.
Ensure all instructions meet local regulatory and accessibility standards, making your product compliant in every market.
Ensure inclusivity and meet global standards. ScalePX makes sure your product manuals are accessible to all users, with features like screen reader compatibility and WCAG 2.1 AA standards compliance. You can rest assured your documentation is legally compliant and accessible to everyone, including those with disabilities.
Ensure your product manuals comply with WCAG 2.1 AA, making instructions accessible to users with disabilities.
Provide screen-reader-friendly manuals that work seamlessly with JAWS, NVDA, VoiceOver, and other assistive technologies.
Offer users features like adjustable font sizes, high-contrast modes, and text alternatives for images, enhancing readability for all.
Provide your customers with instant, relevant answers through Clue AI, the chatbot that knows exactly which product they’re browsing. With Clue AI, customers get immediate, product-aware responses to product-specific questions directly on the page they’re viewing. This feature helps companies deliver seamless support, minimizing the need for live assistance while boosting customer engagement and satisfaction. Clue AI is designed to enhance the shopping experience, reduce support costs, and drive higher conversions by offering targeted, on-demand assistance.
Automatically detects the product your customer is viewing and provides accurate, tailored support instantly.
Offers continuous, real-time help with no downtime, ensuring your customers always get the answers they need.
Boost customer satisfaction and drive sales by offering intelligent, context-aware suggestions and upselling opportunities based on browsing behavior.
Instant, tailored support for every product.
Your complete support hub, all in one place. Offer your customers a fully-integrated help center where they can easily access product FAQs, troubleshooting guides, user manuals, and tutorials. The help center is designed for companies to provide comprehensive support, ensuring customers can find answers to their questions without having to reach out to customer service, reducing support costs and improving customer satisfaction.
Provide customers with a unified platform where they can access FAQs, troubleshooting guides, and tutorials for all their product-related needs.
Manage all your company’s product guides and manuals in one comprehensive help center, ensuring easy access, updates, and customer support.
Enhance your help center with 24/7 AI-powered support to provide instant answers and resolve common customer queries efficiently.
Turn product support into a marketing opportunity. Collect customer emails and usage data via the platform’s engagement features, providing valuable insights for future marketing. Use the same interface to offer upselling opportunities, promotional discounts, or information about related products.
Track how customers interact with your manuals and support tools, gaining valuable insights to refine your product experience.
Leverage insights to create targeted offers, product recommendations, and personalized marketing based on customer interactions with your platform.
Monitor the success of upselling opportunities directly from product manuals, helping you identify new revenue channels.
Understand user behavior with detailed analytics, revealing how customers engage with your instructions, support, and marketing.
Analyze how effectively your help center or QR-scannable manuals are collecting customer emails for future marketing campaigns.
Test different versions of instructions or support content to optimize customer engagement and satisfaction levels.
Gather feedback directly from users on product performance and support quality to continuously improve your offerings.
Everything you need to transform your product support starts with
